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1. Why does it cost to enter Arcadia Lake?
2. Do you have to wear a life jacket?
3. Does Arcadia Lake rent life jackets?
4. Are trotlines allowed?
5. How big is the lake?
6. What type of fish are in the lake?
7. How many campsites are there?
8. What campsites are available?
9. How many tents are allowed on a campsite?
10. What time does the lake open?
11. Does the lake rent boats or wave runners?
12. Can I reserve one of the Large group pavilions?
13. How do I reserve a campsite?
14. What programs or events does the lake offer?

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1. Can I build right up to the property lines of my property?
2. What is a building permit?
3. What specific codes does the City of Edmond follow?
4. When is a building permit required?
5. Do I need a foundation for a detached structure I am building or if I am adding on to an existing structure?
6. Do you require a permit for replacing or repairing existing roof coverings on residential structures?
7. If I am re-roofing or installing a new roof can I use wood shingles?
8. If I add on to my house, do I have to install smoke detectors?
9. Is a Builder required to be licensed in Oklahoma and registered to work in Edmond?

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1. How do I get a copy of a Police and/or Accident Report?
2. Can the City Attorney answer a personal legal question for me?
3. Where do I pay my ticket?

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1. Where do I get a permit to hold a garage sale?
2. Where do I go to pay a traffic ticket?
3. Where do I get a plumbing and/or electrical and/or swimming pool permit?
4. Where do I apply for a passport?
5. Where do I take my driver’s license test?

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1. How do I contact Utility Customer Service?
2. Where is the courthouse?
3. Where is the planning building?
4. When are City Council meetings?
5. Where is City Hall?
6. How can I get involved with the City?
7. How do I contact my City Council Member?

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1. What is the Edmond sales tax rate?
2. Does the Treasurer's Office issue City of Edmond licenses and permits?

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1. What if I have an issue concerning a Home Owner's Association Covenant?
2. How do I get a Temporary Sign Permit for my business?
3. What do I do if my neighbor's dog is barking too loud?
4. Can I raise chickens in Edmond's city limits?
5. Do I need a permit to build a shed?
6. What can I do if my neighbor will not fix his part of a shared fence?
7. What if we have an abandoned house in our neighborhood?
8. What if I have a complaint about my landlord not fixing my rental property?
9. Can I hang pennants on my property?
10. Are tree branches considered trash?
11. Why did I receive a Code Enforcement letter about the furniture I place in my yard?
12. What if I cannot find someone to haul off my trash?
13. What can I do if someone dumps trash or tree limbs on my property?
14. What can I do if I see someone dumping trash or yard waste in a drainage ditch?
15. What can I do if I see someone dumping their trash in my dumpster?
16. What can I do if I see someone dumping their trash beside the road?
17. How tall can my neighbor's grass grow before they have to mow?
18. What if the City of Edmond rainwater detention area needs to be mowed?
19. What can I do if my neighbor’s tree limbs are growing over my fence?
20. What can I do about a vehicle that is parked in the street without being moved?
21. Does a flat tire make my vehicle inoperable?
22. What can I do about a vehicle parked in my neighbor's driveway without being moved?
23. Can my neighbor allow someone to live in the travel trailer in their driveway?
24. Can you park a trailer in the street?
25. Can my neighbor operate a business from their residence?

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1. I would like to commute to work daily to downtown Oklahoma City. What time and where can I meet CityLink?
2. My apartment doesn't have hot water and my landlord won't fix it. Whom do I call?
3. Whom do I call if I live in Edmond and I need a wheelchair ramp and grab bars installed in my home?

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1. Where does Edmond Electric get its power supply?
2. What do I do to report my outage or downed power line?
3. What if a powerline falls in my yard?
4. What if someone in the home has special medical problems or is on life-sustaining medical equipment?
5. What is "partial power"?
6. Who fixes service connections to my house if they are damaged?
7. How does Edmond Electric handle increased calls during major outages?
8. What are common causes of power outages?
9. After priority customers are restored, how does Edmond Electric decide whose power to restore next?
10. What causes my lights to go dim unexpectedly?
11. Why do I see Edmond Electric vehicles leave my neighborhood without restoring service to the area?
12. Why do some customers have power and their neighbors don't?
13. Why is it hard for Edmond Electric to say how long it will take to get power restored?

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1. When is an electrical permit NOT required?
2. Can I, as a homeowner, install my own wiring and/or electrical equipment?
3. Is my contractor required to bring all of the wiring and electrical equipment on a residential system brought up to current code when I remodel my residence?
4. Does all of the wiring and electrical equipment need to be replaced on a residential fire restoration to meet the current code?
5. Who is responsible for the installation of vent duct on a bathroom exhaust fan?

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1. Does the City of Edmond have public severe weather shelters?
2. Does the City of Edmond operate a tornado siren system?
3. What should I do to prepare for emergencies?

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1. Where is the clinic located?
2. What are the hours for the clinic?
3. Who can use the clinic?
4. What is the cost to use the clinic?
5. What medications does the clinic offer?
6. Do I have to take the annual Personal Health Assessment (PHA) to use the clinic?
7. Can I transfer my medical records from my previous doctor to the Employee Health Clinic?

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1. What ambulance service does Edmond have?
2. Why is Edmond changing ground ambulance service providers?
3. Do I live in the City of Edmond?
4. If I am enrolled or elect to enroll in EMSAcare in October 2023, will I automatically be enrolled for AMR service starting in January 2024, with coverage through October 31, 2024?
5. What is the cost of getting a subscription with AMR?
6. When can I enroll with AMR and receive ground ambulance service?
7. How do I get a membership for ground ambulance service with AMR?
8. What does it cost if I’m transported by an ambulance?
9. Can I be denied ambulance transport if I did not elect to purchase a subscription to AMR?
10. How can I reduce the cost of ground ambulance transport?
11. If I have a membership, who is covered?
12. Is Medicaid different than Medicare for ground ambulance coverage?
13. What constitutes an emergency transport?
14. What constitutes a non-emergency transport?
15. If I opt out but later change my mind, can I resume participation?
16. If I opt out next October, will I have to opt out every October?
17. I pay the AMR fee at my home, but my spouse lives in a nursing home. Do they need a separate membership?
18. I pay for utilities at my two rent homes, in addition to my residence. How can my renters receive benefits?
19. I live at an apartment complex. How do I opt in?
20. I own/operate a nursing home/assisted living facility. What does this mean for us?
21. If I work and live in two different ambulance service provider areas, for example Edmond and OKC, will my $3 water bill membership cover me in both areas?
22. What about people who don't have insurance?
23. I live outside of Edmond but receive an Edmond utility bill. What does this mean for me?
24. If my ambulance service provider is unable to respond to my emergency and calls for mutual aid from another ambulance service provider, could I get a bill from the provider that transported me?
25. If I am in the City of Edmond and have a EMSA membership, can I request EMSA to transport me instead of AMR?
26. When the City of Edmond transitions to AMR, will I get an EMSAcare subscription refund if I live in Edmond but am a “direct subscriber"?
27. If I don’t live within the City of Edmond or the City of Oklahoma City, can I purchase a membership with AMR or EMSA?
28. If I have a question about services I did not see listed here, who do I contact?
29. What does it cost if I call 9-1-1?
30. What does it cost for Fire and/or Police to respond to my emergency in Edmond?

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1. Who do I contact about drainage problems?
2. Who do I contact about getting a stop sign installed in my neighborhood?
3. Who do I contact about obtaining a copy of a plat?
4. Who do I contact for assistance if I live outside the city limits?

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1. I have a swimming pool that needs to be filled. How much does it cost?
2. What do I do if a street sign is missing or damaged?
3. Whom do I call if there is a manhole cover missing or dislodged?

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1. What is the Edmond sales tax rate?
2. Where does Edmond's sales tax go?
3. What does the city do with my property tax?

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1. What other responsibilities do firefighters have other than fighting fires?
2. Why did you chop that big hole in my roof? The fire was in the kitchen, not the attic!
3. Why does the fire engine respond when a request is made for an ambulance for a person with a medical condition?
4. Are there smoke alarms needed in my home?
5. How often do I need to change the battery in my smoke alarm?
6. Why does an emergency vehicle respond with lights and siren and then turn them off?
7. Why are there fire trucks or ambulances parked at the grocery store?
8. Are fireworks legal in the City of Edmond?
9. Is it legal to burn trash/leaves inside the City of Edmond?
10. How can I obtain a residential Burn Permit?

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1. Am I salaried employee during the recruit academy?
2. What are the incentive pay specifications?

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1. When or why do I have to elevate an appliance?
2. Why is the replacement for my heating and air units costing me, the homeowner, so much?
3. When is my contractor required to pull a permit?

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1. Where do I go to pay a traffic ticket?
2. Where can I pay my Utility bill?
3. How do I report a power outage or downed power line?
4. When is my trash/recycling collected?
5. How do I obtain a residential burn permit?
6. How do I contact my City Council Member?
7. Where do I find out how a property is zoned or what type of business is allowed by zoning?

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1. Accessible Housing
2. Affordability
3. Affordable Housing
4. Area Median Income (AMI)
5. Attainable Housing
6. Displacement
7. Dwelling
8. Elderly Person Household
9. Extremely Low-Income Household
10. Fair Market Rent (FMR)
11. Family
12. Gentrification
13. Gross Annual Income
14. Gross Rent
15. Homeless
16. Household
17. Housing Assistance Payment
18. Housing Choice Voucher
19. Housing Market Area
20. Inadequate Housing
21. Low-Income Household
22. Market Area
23. Market Value
24. Metropolitan Statistical Area (MSA)
25. Net Rent
26. NIMBY (Not In My Backyard)
27. NOAH (Naturally Occurring Affordable Housing)
28. Operating Subsidies
29. Overcrowding
30. Project-Based Housing Assistance
31. Project-Based Vouchers
32. Public Housing
33. Qualified Census Tract
34. Redlining
35. Rent-to-Own
36. Rehabilitation
37. Renovation
38. Section 8
39. Tenant-Based
40. TIF (Tax Increment Finance)
41. TOD (Transit-Oriented Development)
42. Utility Allowance
43. Waiting List
44. Workforce Housing

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1. How do I know what jobs the city has open?
2. I’m interested in being a Police Officer/Fire Fighter, how do I apply for these positions?
3. What's the best way to apply for a position at the City of Edmond?
4. Any suggestions in completing the application?
5. Should I attach a resume to my application? / How do I attach a resume to my application?
6. Help! I am having issues submitting my application. What should I do?
7. What are your employee benefits?

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1. Do you have any tee times available?
2. How late is your driving range open?
3. How much does it cost to play on your course?

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

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1. How much is my ticket?
2. How can I pay my ticket?
3. Do I have to appear on my court date?

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1. Can I burn grass or leaves?
2. I have old fence panels that have been replaced can I burn them in my burn pile?
3. Can I use any kind of liquid to aid me in getting the fire started?
4. Can I have a bon fire for my church or school activities?
5. Can I have an inspection on the burn pile to assure it is safe?

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1. When did this permitting process begin?
2. When should I submit my application?
3. How long does the application/review process take?
4. Can I submit my route information without a map?
5. Are there any times not allowed to move structures through the City of Edmond?
6. If my route requires City assistance, will I be charged?
7. Who is liable for any damage that might occur?
8. What happens if I don’t have a permit for my move?

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1. At which parks can you rent pavilions? Which parks are handicap accessible?
2. Do I need to be an Edmond resident to participate in your activities?
3. How do I find out what activities you offer? How do I sign up for classes?

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1. Where do I find out how a property is zoned or what type of business is allowed by zoning?
2. Where do I find out who owns a particular property in Edmond?
3. Where do I find out what types of businesses are allowed in certain zoning districts?

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1. Do I need a permit to change out my hot water tank?
2. If I have my faucet changed out, does my plumber have to pull a permit?

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1. Where do I go to pay my ticket?
2. Where do I go to take the driving test?
3. How do I sign up for the Citizens Police Academy?
4. What is the text-a-tip number?
5. Is there a sex offenders list available online?
6. Can I sign up for Motorcycle Safety School?
7. Is the Edmond Police Department's budget available online?
8. How can I schedule an Edmond Police Officer to talk with my organization?
9. Does the Edmond Police Department provide house checks for residents while away on vacation?
10. Does the Edmond Police Department do fingerprinting?
11. How can I get a copy of a police / accident report?

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1. When can I apply?
2. What does it take to be an Edmond Police Officer?
3. What are the minimum requirements?
4. If I am a certified police officer in another state, can I apply?
5. Is there an Edmond Police Academy?
6. Must I complete an application in order to test?
7. What does the written exam consist of and how can I prepare?
8. What are the physical requirements?
9. What can I do to prepare for the physical agility course?
10. Does the Edmond Police Department hire Reserve Officers?
11. What if I have tattoos?

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1. What do I do if there is a sewage backup / overflow outside the residence?
2. What do I do if there is a water line leak in front of my home?
3. Whom do I call if there is a traffic signal light that is not working?

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1. How often does Procurement cut accounts payable checks?
2. How will I hear about upcoming opportunities?
3. What is your bill to address? Where should invoices be mailed or emailed?
4. How much lead time should I routinely provide Procurement to process a vendor invoice, check requisition or expense report?
5. Who should I contact if I have a question related to the processing of a vendor invoice, check request, expense report, etc.?
6. What is considered a proper business purpose?
7. When do I need to obtain competitive bids?
8. Who should I ask for assistance in obtaining competitive bids?
9. Who should I ask for assistance in finding a vendor?
10. Who should I contact if I need a purchase order processed?
11. Who should I contact if I have a concern with a vendor?
12. I received a 1099 why? I did not receive a copy of my 1099 last year. Who do I contact?
13. Does the City ever sell any scrap or equipment?

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1. What features are included with the rain barrels?
2. What does the term Upcycle mean?
3. Are these barrels brand new?
4. Is a warranty offered with a rain barrel purchase?
5. Do I need to be a resident of Edmond to place an order?
6. Is it illegal in Oklahoma to catch rain water?
7. Does the City of Edmond charge homeowners for catching rain water?
8. Does Edmond have a rain barrel that I can see before purchasing?
9. How do I purchase an item(s)?
10. Why is my shipping address required during online checkout? Don’t I have to pick up my purchase during the event?
11. Why is my phone number requested during online checkout?
12. I am having trouble placing an online order. Who do I call?
13. Can my order be shipped directly to me?
14. Can I reserve a rain barrel online and pay for it during the event?
15. Will there be extra rain barrels and composters available for purchase the day of the event?
16. What if I am not able to pick up my order the day(s) of the event?
17. What can I do if I miss the order deadlines?
18. Will the rain barrel and compost bin fit in my car?
19. What are the dimensions of the rain barrel?
20. Does my Homeowner's Association (HOA) allow rain barrels?
21. Where is the best place to put my rain barrel?
22. My home does not have a gutter system. Can I still use a rain barrel?
23. How do I install my rain barrel?
24. Will the City of Edmond assist with the installation of my new rain barrel?
25. Do I need to elevate my rain barrel?
26. What do I need to know about maintaining my rain barrel?
27. What are effective ways to prevent algae/mold growth in rain barrels?
28. How do I winterize my rain barrel?
29. What about mosquitoes?
30. What if I do not use all of the stored rainwater after a storm?

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1. How does my recycling collection work?
2. When should I set out my recycling polycart?
3. What can I put in my recycling container?
4. What happens if I put something in my container that does not belong?
5. Why did plastics #3 - #7 get removed from the acceptable list?
6. What day is recycling picked up from my address?
7. Can I opt out of the recycling program and if there is a charge how do I go about getting that taken off my bill?
8. Do I own my recycling collection cart?
9. Can I drop off recyclables at the Edmond Transfer Station?

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1. What is risk management?
2. What is the purpose of having a risk manager?
3. What are the risk manager's responsibilities?
4. What are tort claims?
5. Who do I contact for a tort claim?
6. What is the procedure for a tort claim?
7. What can I do to contribute to the City of Edmond in terms of safe practices?

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1. What is the age requirement to attend the Senior Center?
2. Where is the Senior Center located?
3. Is there a membership fee to attend the Senior Center?
4. When can we come tour the Senior Center?
5. Do you provide transportation to the Senior Center?
6. What services do you provide at the Senior Center?
7. Where can I pick up a copy of your monthly newsletter?
8. Do you serve lunch at the Senior Center?
9. Can I bring my child/grandchild to the Senior Center?
10. Can I bring my pet to the Senior Center?
11. Does the Senior Center have information on senior housing in Edmond?
12. Do you teach computer classes at the Senior Center?
13. Does the Senior Center have a pool/exercise equipment?
14. Do you have information about the trails at Mitch Park?
15. Do you rent rooms at the Senior Center?
16. Do you know the number for the mobile meals program?
17. Does the Senior Center meet ADA requirements for handicap accessibility?

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1. What are behavioral / physical indicators of sexual abuse?
2. If I know of an offender that is not in your database, should I contact you?
3. I recently received a sex offender notification. What should I tell my young child?
4. Is most childhood sexual abuse committed by strangers?
5. What can I do to help prevent my child from being sexually abused or abducted?

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1. What is Smart Choice?
2. What is a smart meter?
3. How will smart meters benefit customers?
4. How will smart meters benefit the City of Edmond?
5. When will I get my smart meter?
6. Will my bill look different?
7. What are we doing to protect customer information?
8. Does the City of Edmond know what personal device is using water or power?
9. Can I opt out of having a Smart Choice meter installed at my location?
10. Can the City of Edmond limit the amount of electricity I use?
11. Will I be automatically placed on a time-of-use rate?
12. Can the City of Edmond remotely disconnect my utility services?
13. Didn’t see an answer you were looking for?

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1. Why should my home have smoke alarms?
2. What types of smoke alarms are available?
3. Where should I put smoke alarms?
4. Where would I get smoke alarms?
5. Are smoke alarms hard to install?
6. How do I keep my smoke alarm working?
7. What if the alarm goes off when I'm cooking?
8. How long will my smoke alarm last?
9. Is there any extra information I should know about smoke alarms?

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1. As a resident, what do I get for my $15.35 per month?
2. How do I schedule a bulk collection and how is the charge for that service determined?
3. Can I opt out of the recycling program and if there is a charge how do I go about getting that taken off my bill?
4. Why must we use the city's trash service?

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1. Are Weddings & Birthday Parties a “Special Event”?
2. How do I rent a room in the Multi-Activity Center?
3. How do I rent a pavilion in an Edmond City Park?

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1. If my roof has an existing lumber sheathing deck (1x6, 1x8, etc.), do I have to re-deck my roof with OSB or plywood when replacing the asphalt/composition roofing?
2. If my shingle manufacturer does not allow my existing (1x8, 1x10 etc.) deck to be used as a base for their product, do I have to remove the old decking or can new OSB or plywood sheathing be installed
3. Is Drip edge required by code?
4. My roofing contractor told me I need to add a cricket to my existing fireplace chimney. Is this correct?
5. If a permit or inspection are not required, do I still have to meet code?
6. Is an ice and water shield required?
7. Is valley flashing/lining required?

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1. Does Stormwater Quality come to schools?
2. What is stormwater?
3. What's the big deal? It's just rain, right?
4. Is stormwater runoff treated at the wastewater treatment plant before being discharged to waterbodies?

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1. What is Urban Forestry?
2. If there is an issue with a tree at my home, can someone from the Urban Forestry Department help me decide what to do?
3. What is the best way to ensure that newly planted trees will survive?
4. Will the City take care of trees on private property?
5. How do I know if I am eligible for the Foster-A-Tree program?
6. Do I need a permit to prune or remove a tree at my home?
7. Can the City recommend a tree care service?
8. How can I get free trees through the City?
9. Will the City prune trees around my electric service line?
10. I have a problem with my neighbor's tree. Can the City help?
11. How can I get involved with Urban Forestry?

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1. What do I do if I have a water leak?
2. Who do I call for a power outage?
3. Are there ways I can save on my utility costs?
4. Where can I pay my Edmond Electric bill?
5. How much does it cost to establish service or transfer service?
6. My bill is too high. Can you help me find ways to lower my bill?
7. How can I find out about holiday trash collection?
8. Can I change the date my utility bill is due?
9. What does the EMSACare Ambulance Program cover?
10. Can I average my monthly bill?
11. How do I enroll in automatic bill pay?
12. How is my meter read each month?
13. Who do I call if my water won't come on?
14. Does the City purchase water from Oklahoma City?
15. How do I contact a Utility Customer Service Representative?
16. What are Edmond's water rates?
17. What are Edmond's electric rates?
18. What are Edmond's Solid Waste/trash collection rates?
19. Where does Edmond Electric's electricity come from?
20. How does recycling work in Edmond?
21. What is the Transfer Center and where is it?
22. Who do I call to get another trash cart or recycling cart?
23. Where do I get a permit to hold a garage sale?
24. What day is my solid waste collected?
25. When is my recycling collected?
26. How can I get a meter that hooks up to a fire hydrant?
27. Can I use a flush meter to fill a swimming pool?

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1. Does Vehicle Maintenance perform repairs on vehicles not owned by the city?

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1. Does Edmond have hard water?
2. Why does my water appear “cloudy” or “milky”?
3. Where does Edmond’s water come from?