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1. Does Edmond have hard water?

We do have hard water. This is not a health issue but can cause some problems with lime stains (white on tile grout) and appliances that use water. It is not economically feasible for the City to soften the water we supply as the resulting costs could not be justified. We recommend customers consider a home water softening unit if they are experiencing recurring issues with hard water. Hardness can vary from location to location in the City as we use water from several sources including wells, surface water (Arcadia Lake) and purchased water from Oklahoma City.

2. Why does my water appear “cloudy” or “milky”?

Water distribution lines have some air in them as well as water. At times the amount of air in the water lines can cause the water to appear cloudy. This is a temporary condition and has no health effects at all. We always appreciate reports from citizens about this. This helps us identify any potential problems and make corrections as necessary.

3. Where does Edmond’s water come from?

We have two primary and one secondary source for water. The two primary sources are: Surface water from Arcadia Lake that is treated through a very sophisticated water production facility on the east side of the lake. We also have 56 water wells that we use to obtain water from the Garber-Wellington aquifer. This is a vast store of water located underground and has been in used by Edmond since the beginning of our water supply development. The secondary source is purchased water from the City of Oklahoma City. We have a long term contract in place with Oklahoma City that allows Edmond to purchase up to 15 million gallons per day. We use the Oklahoma City water to ensure that we have adequate supplies for our citizens use and fire safety during periods of very high demands such as summer months.